What We Do
At Dependable HomeTech we are committed to servicing and enhancing all aspects of your digital experience. From cable & internet home installations and repairs - to computer service and support - to storing your online media and information files – no one does it better than we do.
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Friendly & efficient service is the heart of Dependable HomeTech's Field Services.
Our technicians work on
behalf of several key cable partners in both Canada and the United States to perform home installations and
service for a variety of products and services, including:
- High speed Internet
- Cable TV
- Digital boxes
- Internet home phone services
- We also specialize in:
- Full-service residential applications
- Internal wiring & networking for DHT home theatre systems
- Onsite training & education
- …and so much more!
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With the most professional agents in the industry, we offer an incredibly valuable service to companies
requiring help desk services, as well as those looking to outsource their call centre volume.
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No matter what the business, we are able to provide exceptional support for a wide variety of products and
services – all while maintaining a seamless transition for clients and their customers.
- Some of our key features and benefits include:
- Dedicated high priority phone queues
- Fully trained qualified staff
- Customized billing & reporting features
- Real time messaging
- Detailed call history & categorizing database
- Flexible rate options
- Contact us today at info@mydh.com or 1.866.518.1038 to learn more about how our call centre services can
work for you!
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Our managed services professionals are able to provide an outsourced IT resource to either complement an
organization's IT department or stand in for organizations without one.
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Our Network Operations Centre is on call 365 days a year and is staffed with qualified network technicians. We
can work onsite or offsite; whatever suits the needs of our individual clients – our solutions are as unique and
diverse as our client base.
- Some of our unique features we are able to offer our business clients include:
- Onsite repair
- Remote service monitoring & troubleshooting
- Ongoing telephone technical support – instant access 7 days a week from 8:00 am to 11:00 pm
- New set-ups & upgrades
- Network security
- Flexible and affordable options to maximize productivity while maintaining efficiencies on each
organization's budget
- Visit us at www.dependableit.com or 1.877.226.2225 for all of your business requirements
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We pride ourselves on being your one-stop digital home technology solution.
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We have the expertise & experience to fix, service, connect and advise on our clients' digital home assets.
And as new technologies emerge, we will be on the cutting edge of merging these technologies into people's homes.
- Some of the exciting initiatives we have introduced or are rolling out include:
- Digital Vault – safely, simply & securely store and share personal files (photos, videos, music &
documents) online
- PC & Home Networking Support – fast and reliable remote & onsite repair and service for all your computer requirements
- Observation Systems
- Security Systems